No-nonsense hotel owner’s scathing responses to poor Tripadvisor reviews left by unhappy customers

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A HOTELIER fed-up with "unfair" TripAdvisor reviews has slammed "negative" guests online, saying: "I will tell them they are muppets and I make no apology for it."

Paul Chatwin, 51, runs the three-star budget Royal Clarence Hotel which has a three-and-a-half star rating on TripAdvisor.

a976f8f0c5c4e5376bfadb981757ab8a No-nonsense hotel owner’s scathing responses to poor Tripadvisor reviews left by unhappy customers

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